We live by one philosophy here at Paper and Home: People are at the forefront of what we do. Their loyalty, interests, and spirit are our prime responsibility.
That is our core value. That’s it. Everything else is a means to uphold this foundation. The fine folks at Etsy agreed with our philosophy and interviewed us for their article, 7 Strategies for Exceptional Customer Service. Here’s a snippet from the article:
For graphic designers Brooke and Michael Coxen, putting people first is the guiding principle behind everything they do — whether they’re working with customers, vendors or employees. “Their loyalty, interests and spirit are our prime responsibility,” says Michael. The couple’s Las Vegas stationery shop Paper and Home relies heavily on custom orders and referrals from satisfied clients.
As a business owner, nurturing strong relationships with your customers can be challenging… Read more on Etsy…