Ordering Process

Enjoy the process! We believe you should experience our refined design and exceptional service no matter where you live, so we’ve made it easy for you to order from anywhere in the world.

See something you love on our site? Great! Need something totally custom?
That's great too! Either way, ordering from us is easy...

Creative Consultation

Consultations are complimentary and are by appointment. We offer consultations virtually, over the phone, and in person. We love to learn as much as we can about your creative needs and personal design style. It’s important to us that your design reflects this!

Design Estimate

After your consultation, Paper and Home provides a detailed estimate based on the design options discussed. Pricing will vary with each collection. We are happy to provide you with starting pricing prior to your consultation so that you have a sense of our range—just get in touch!

Design Agreement and Deposit

Once you’re ready to move forward with your order, we will provide you with our design agreement which we ask you to sign and return along with a 50% deposit to commence work on your project. Once we receive the agreement and deposit, we will send you wording samples, if applicable.

Proofs, Printing, and Turnaround Time

Your first round of design proofs are emailed to you within 2-7 business days of receiving your agreement, content, and deposit. The proof time varies depending on the intricacy of your design. Once you’ve approved your final proof, a 40% payment is made and your files are immediately sent to print. The time will vary depending on your order. The print process generally requires 10 business days from the time of final proof approval. Paper and Home will provide you with your specific production timeline at your proof approval. Rush options are available upon request.

Final Delivery

Once your order is produced, Paper and Home quality checks each and every piece by hand to ensure they all look perfect. We then notify you that your order is ready. Your final invoice of 10% is also provided at this time. Please note that Paper and Home requires final payment prior to delivering your order. You will be responsible for purchasing postage stamps and mailing out your stationery, if applicable. Paper and Home offers assembly and mailing services at an additional charge. Inquire for more details.


Lastly, enjoy all the compliments you’ll receive on your beautiful stationery!

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